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Privacy Policy

At OSOC Trust, we respect the privacy of the users of our website. This Privacy Statement is intended to lay down the practices we follow for honoring the privacy preferences of the people visiting our website: https://openheartcharitabletrust.in/. The Privacy Policy document also elaborates on our information collection and sharing practices. Irrespective of the mode in which we receive your personal information (whether via this website or over the phone or through any other means), we make all earnest attempts to honor your privacy. This document contains the requisite information about OSOC Trust responsibilities, your rights, information which is collected by us and how it is used.

BY ACCESSING AND/OR USING THIS WEBSITE, YOU agree to abide by the practices described in this Privacy Statement which may be changed from time to time.

INFORMATION WE COLLECT FROM YOU

We collect information from you to extend services like processing of your donations, providing receipts and tax exemption certificates, sending regular updates about the work we do for underprivileged sections, respond to your queries and apprising you of the new opportunities to help deprived and marginalized.

Depending on the type of communication or transaction, the personal information we collect may include, but is not limited to, your name, postal address, date of birth, PIN code, telephone numbers, mobile phone numbers, your organization’s name, email addresses, passport, Pan Number, credit/debit card information, bank information or billing information.

WHERE AND WHEN WE COLLECT PERSONAL INFORMATION

We seek your personal information when you make a donation, request a communication from us, register for an on-ground event, pledge support to our work and campaigns and apply for working or volunteering with OSOC Trust. This information may be sought over the phone, through the website, via email or by the means of face-to-face interaction.

INFORMATION SECURITY

OSOC Trust has in place the necessary security mechanisms and only designated employees have access to your personal information. All online transactions are done on a secure server. The information you provide on the donation transaction page is encrypted using SSL – Secure Sockets Layer (you will see a green padlock icon in the left-hand side of the address bar in your browser). At the same time, the website address in the address bar at the top of the browser screen starts with an “https” instead of an “http”. Donation pages are verified by VeriSign and transactions are processed using a VeriSign merchant account.

DND POLICY

I agree and consent to receive all communications at the mobile number provided, even if this mobile number is registered under DND/NCPR list under TRAI regulations. And for that purpose, I further authorize OSOC Trust to share/disclose the information to any third-party service provider or any affiliates, group companies, their authorised agents or third-party service providers.

OSOC Trust or their third-party service provider or any affiliates will be making calls and sending SMS/Email through a third-party platform.

OSOC TRUST MAY SHARE YOUR PERSONAL INFORMATION

Except in the limited circumstances elicited below, OSOC Trust will never intentionally share your email addresses, phone numbers or financial information.

1. Credit/Debit Card Transactions, Electronic Fund Transfers and Payments by Cheque: We avail the services of third parties to provide donation facilities by the means of cheque, credit/debit card payments or electronic fund transfers. While your information may be shared with these third parties, we make stringent efforts to require all third-party service-providers to hold personal information in strict confidence. However, since we do not have complete control over these third parties, we cannot guarantee your privacy.

2. Necessity: If OSOC Trust is convinced that there has been some inappropriate activity with or on our website/WebPages, communications, charitable services or personal or real property or if we have reasons to believe that any using one of the OSOC Trust website, our donors, employees, partners, vendors, etc. have been inflicted with any harm, we will disclose (we may or may not notify you) personal information as we deem appropriate.

3. Required by Law: If any government or legal bodies require any information from us under the purview of a law or a legal compliance, we may go ahead and disclose the same.

4. Requesting Communication: We have on board certain vendors who execute several donors (existing or potential)-related activities for us like send direct mails, e-mailers, greeting cards, making phone calls, and others. We may share your information like phone numbers, email address, etc. with these agencies so that they can perform these activities on behalf of OSOC Trust.

Cookie Policy

Cookies are pieces of electronic information which will be sent by OSOC Trust when you log onto our web site. These will be placed in your computer’s hard disk and enable us to recognize you as a user when you next visit.

You can configure your browser so that it responds to cookies the way you deem fit. For example, you make want to accept all cookies, reject them all or get notified when a cookie is sent. Please check your browser’s settings to modify cookie behavior as per your individual behavior.

Please note that if you disable the use of cookies on your web browser or remove or reject specific cookies from our website or linked sites then you may not be able to use the website as it is intended.

CHANGES TO PRIVACY PRACTICES

As and when the need arises, OSOC Trust may alter its privacy practices in accordance with the latest technology and trends. We strive to provide you with timely notice of these changes. You may reach out to us if you have any queries about any changes made to our practices.

Openheart Social Organisation & Charitable Trust

Narayana Nilayam Apartments,
Flat No – 202, 2nd Floor,
D. No. 41-1/11-37, Nehru Nagar,
2nd Lane, Krishna Lanka, Vijayawada – 520 013.
NTR District, Andhra Pradesh State, India.